Shipping:
We aim to ensure that your order gets to you as quickly and efficiently as possible. Here are a few things you need to know about our shipping process:
Return:
Your satisfaction is our top priority! If you’re not completely happy with your purchase, here’s how you can return it:
- Time Frame: You have 14 days from the date of receipt to return your items.
- Condition: Products must be returned in their original condition and packaging, along with any accessories, manuals, and documentation that were included.
- How to Return: Contact our customer service team via email to initiate your return. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
- Refunds: Refunds will be processed to the original method of payment within 7-10 business days of receiving the returned item(s).
- Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or the wrong item was received.
Exchanges:
At this time, we do not offer direct exchanges. If you would like to exchange an item, please return the original item for a full refund and place a new order for the item you want.
If you have any questions or need further assistance, please contact our customer support team. We’re here to help!
Note: This policy is subject to change; please review it periodically for updates.